Sugestões / Reclamações

Mission and Values

Aware that the current
industry

industry
industry, particularly deep-frozen productsproducts, is increasingly competitive and rigorous in terms of the requirements e expectations of
expectations
we decided to guide our actions based on a set of principles and guidelines.

In this context, the
MAR IBÉRICA
intends then:



M

ontinently improve customer expectations and satisfaction, as well as ensure compliance with all requirements by producing and marketing safe and lawful products


A
nalyze improvement opportunities on an ongoing basis


R
eeting the weaknesses of the system by learning from its mistakes


I
mplicate everyone, including external suppliers and other stakeholders, around Continuous Improvement


B
anking the associated risks and identifying opportunities for each of the jobs, products and processes


E
nvolve all employees, in order to improve their motivation and provide training appropriate to the needs of each one


R
educe all operations that add no value and cause dissatisfaction


I
ncourage the study of competition and its good practices


C
ustain in full the commitments assumed with customers and other stakeholders

I ncrease competitiveness by sustaining the organization, meeting the legal, regulatory, and other requirements subscribed by Mar Ibérica.

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